A pleasure to work with so far...

I just wanted to drop you a line to let you know that Kelly W., Jeff H. and Tyler from tech support have all been a pleasure to work with so far. They exude an impressive level of professionalism and for that I am thankful seeing that websites and technology are not my strong suits. I look forward to working with your company as we go through the construction process of our church's website; can't wait to see the finished product!

Paul P.

Wonderful job on my website...

I want to let you know that Nathan R., my assigned web designer, has done a wonderful job on my website. He was able to take my crazy, constantly changing my mind and wandering ideas with out completely losing his mind... and still manage to work with me till the end of this project. Please let him know that I am very grateful for the amount of work that he continued to pour into the design changes.

Give that guy a hug for me.

Teresa R.

The exact website that we had envisioned...

I wanted to send you an email about our experience with Carisa K., our website designer.

First and foremost, we would like you to know that Carisa truly exceeded our expectations! From the first time that we spoke with her to start our website design, she was extremely professional, attentive, friendly and truly listened to our ideas for our website design. At the end of the conversation, we felt completely assured that our website would turn out beautiful. Carisa provided us with a detailed timeframe of when things would be completed and she was right on target!

When she called to review the temporary site, we were very excited and when we saw the website she had created for us - we were completely in awe! She created the exact website that we had envisioned - perfectly! We were amazed at how professional, fresh, and perfect our website had turned out!

We feel strongly that she should be praised for her talent and recognized for her true professionalism! We would never want another designer to work on our website - we have found the best!

Words cannot express how thankful we are for Carisa's wonderful work on our website! She is amazing and we thought you should know!

Please let her know how much she is appreciated - her work is absolutely amazing!

Thank you and take care!
Rebekah and Shawn S.

My website turned out better than I hoped for...

Brian R. just finished my website. Give him a promotion...give him a raise...do whatever you have to do to keep him!

My website turned out better than I hoped for, and it was done very quickly. If anyone asks me to recommend a website designer,

I’m going to recommend Brian R. and Heritage.

Sincerely,
Roger Q.

Mike and Heritage are just the best...

I just wanted to tell you how pleased I am with my website. My website designer, Mike, has been so patient in making changes and during the entire process. Mike did an outstanding job of designing this site, which I am so happy with, and I am immensely grateful to him and Heritage. Mike and Heritage are just the best!!!

Thanks.

Damon W.

Made me feel important...

About Shane P.

Fantastic! Very clear voice. Made me feel important. Attentive to detail
and responded quickly to my questions.

I look forward to future business with you and if you have people like Shane
working for you, you will do great.

Thank you
Sincerely
Jasper

Very impressed by your employees at Heritage...

I just wanted to pass along to you that I have been very impressed by your employees at Heritage. From the Marketing contacts to the initial web design to the developers - ALL HAVE BEEN truly professional, informative, supportive and creative. My first contact in Marketing was Steven P., the second was Lori D. and the most recent was Colleen L. What a dream team for me!!!

Our design has now move to the Flash Development phase and I and look- forward to an equally professional crew.

Dan L.

Faithfully keeping in touch with me...

I just want to take this opportunity to inform you that I am well pleased with Carter C. as my account manager. Ever since he was assigned to me, he has been faithfully keeping in touch with me to ensure that all my concerns are addressed. He has demonstrated exceptional patience with me, he has taken the time to carefully explain the procedures I didn't understand, and certainly demonstrates a high level of professionalism and knowledge. I am thankful that he was chosen to represent me. Have a blessed day.

Norma M.

Taking action to get things done...

I'd like to take this opportunity to provide feedback on Martin S.

Martin was hugely instrumental with completing work for the website. Martin provided excellent customer service by listening, understanding the issues at hand, and taking action to get things done. If he could not resolve an issue on his own, he found other resources who could. Martin followed through on all action items discussed with phone calls and emails.

Martin's technical expertise and excellent customer service is sincerely appreciated. Please take a moment from your busy day to recognize Martin's contributions to Heritage's success.

Kudos to Martin S.!

Best regards,

Cheryl K.

Helping me choose the most effective information...

This e-mail is just to let let you know that Mr. Carter has been a wonderful help to me walking me through this process. This is my first business endeavor and I entered into it with limited knowledge of how the process works. Mr. Carter was so helpful in explaining the process to me and helping me choose the most effective information to place on the site. Again I am extremely happy so far with the services provided to me. Thank You so very much.

Kerinda J.

Heritage head and shoulders above the rest...

Therese W. is fantastic. Her work is always an A+. She is so patient, confident and competent. You guys should hang onto her. She makes Heritage head and shoulders above the rest in my eyes. Thank you for having her to work with!

Monika H.

Created a beautiful site for me...

I am writing to express my appreciation for my web designer, Amanda S.

Amanda showed a commitment to creating a design that I would love. She was very patient with me and very responsive to the changes I requested. She answered my questions well and created a beautiful site for me.

I've been glad to work with her.

Thank you,

Katherine G.

No time at all...

I just wanted to send this quick message of praise about Jeffrey G. He did an amazing job taking my information and turning it into a great format for my website. He added things that I had thought about, but did not include in my text to him and he made my company sound exactly that way I wanted. He also did this in no time at all. I had his initial draft back before I knew it and he kept me informed each day of his progress. It was greatly appreciated. Also, besides making a couple of tiny changes, his first draft was basically the final draft. I am just in amazement of the skills he has to be able to write so beautifully.

Thank you,

Tammy A.

Can't believe how fast things get done there...

Thought I'd drop you a line to let you know how happy I'm with the writer Jeff----can't believe how fast things get done there---He has done a great job---best of all- when I had a question or comment with in min. he would respond (unbelievable) Thanks for being so efficient .

Gloria F.

Other companies have a few things to learn from your group...

I just wanted to tell you how lucky you are for having someone like Gloria on your staff. It has been a pleasure working with her. Her professional attitude and kindness has been a blessing to my wife and I. Some of the other companies have a few things to learn from your group. Thanks again for sending Gloria our way!

Casey

Timely e-mail and phone communication...

Just wanted to pass to you my very positive observations of Kellee’s Web Designer work for our JTH website.

Kellee was extremely task oriented, but with a very patient manner toward complete customer satisfaction. She achieved a best possible product through her timely e-mail and phone communication process, a process that stressed quality throughout the duration of the design period. Kellee took the time to educate on the how and why of her design so we could better understand her rationale in the design’s application. She creatively improvised and adapted to changing information requirements with practiced skill and tactful agility. The design has turned out much better than we could have imagined and we are immensely satisfied with our new website.

Thank you so much.

Mark M.

Outstanding customer service skills...

I would just like to take the opportunity to relay my appreciation for Michael’s professionalism, efficiency and outstanding customer service skills. I can sincerely say the process of developing my website with Heritage has been enhanced thus far by having him as my account manager. He has always helped me resolve things in the most timely manner with the kindest yet most professional attitude and feel he is a highly valuable asset to Heritage.

Sincerely,
Marianne W.

Wonderful experience working with talented writer...

I want to write you and tell you that I had a wonderful experience working with talented writer, Steve W. He displayed professionalism through the entire process of the phone interview as well as following through with email in an efficient manner. He listened well and understood what I was trying to accomplish. He had excellent suggestions, too. I really liked the result of his writing creation.

I would recommend your company to others because of his polished, experienced, and sincere style.

Lori S.

Above and beyond...

I just wanted to let you know what a great talent Jeff O. is and how much
I enjoyed working with him on the design of my website. He went above and
beyond to make sure the edits and photos to my website were perfect. His
professionalism and quickness in getting back to me was much appreciated.

Thank you,
Jeanie H.

I really was impressed...

Michael B. has been absolutely FANTASTIC!!!! He did wonderful and putting everything I wanted together. I really was impressed with his work. I am VERY PLEASED with what he has done. I also appreciate the writer. He did good as well. Thank you so much for everything - I highly recommend your website. I just can't wait to see it on Yahoo and Google. That's when it will really be GREAT!!!

Kindly, Sheila

The very essence of what I was looking for...

I just want to take this opportunity to tell you what a great job Kristoffer has done on my website. Kristoffer took my responses to his interview questions and proceeded to capture the very essence of what I was looking for.

The design and colors are friendly and welcoming; professional, but not stiff and intimidating. Those are the things that will draw visitors in and eventually convert them into utilizing my services.

Kristoffer has a special gift and I am very fortunate that he was assigned to design my site. It was a pleasure working with Kristoffer. Thank you.

Ruth W.
Specialized Receivable Solutions

Extremely responsive, patient and courteous...

I just wanted to say how impressed we have been with the service received from Madeline T. She has been extremely responsive, patient and courteous. We are very pleased with our website design thanks to her assistance.

Kind regards,
Jerodd and Kashima A.

This is my second website built by Heritage...

I've been working with Nathan on my site and saw the "how am I doing" on
the bottom of his emails.

This is my second website built by Heritage. My first experience wasn't
a bad one (obviously I came back for a second) but this one was much
better. Nathan was very fast to complete the static layer in both the
initial layout and with our change requests, he was quick to respond to
emails/calls, and also kept us very informed of the status of the site.

I just wanted to let you know I was very pleased with him from the
design of the website to how he treated/responded to our needs/requests.

Thank You,
Kyle B.

Nothing but a pleasure to work with...

I am writing to comment on how Lorrie has been developing my website. She has been very quick, she is very easy to work with, and has been nothing but a pleasure to work with.

Thank you

Brian

Diligent in answering questions...

I just wanted to take a moment and tell you what a pleasure it has been working with Tracey on my just concluded website (www.trailblazers-ca.com)! She is such a delight and has been very diligent in answering questions and asking me qualifying questions to make sure we were both on the same page.

From the first day we talked to today, it's been pure joy and I wanted you to know how blessed you are to have Tracey on your team. I look forward to working with her on future projects or even updating my new website once it's up & running. If I could refer a new customer to HIT Web design, I'd recommend that they request Tracey as their designer of choice.

I appreciate you & look forward to a continued business relationship with HIT.

God bless you & your team!
Kind Regards,
Rosemary N.

Very helpful and extremely patient...

Just wanted to say that Roxanne was very helpful and extremely patient in assisting us with the web design. Although we were very indecisive Roxanne did not demonstrate a rude attitude but rather was very patient and took care of our suggestions and valued our opinion. We really appreciated the last email in which Roxanne sent as a guide for our further steps in completing or enhancing our website, that was very thoughtful.

Thank You
Shark Pools Inc

Great customer service...

I had just purchased your website service yesterday, and have just got off the phone with Spencer. I wanted to let you know how impressed I am. He was very polite and helpful, and had done very well answering all of the questions I had.
Great customer service!

Best regards,
Michelle B.

Beyond the call of duty...

To Whom It May Concern

I have had the pleasure of having my website banner made by Lea B. and I had to email you in regards to her customer service skills.

Lea assisted me from start to finish,she was very patient,displayed excellent customer service skills and she took time out to call/email me and explained everything I did not understand step by step.
Whatever she did not know, she found someone who could assist me. She went beyond her call of duty. I really wanted to let you,her manager be aware of your staff great job.
With people like her, your company is in good standing.

Best Regards,

Donna M.

Revisions almost instantaneously...

I wanted to let you know how satisfied I am with my experience with Leana M. Not only did she work with me, patiently, and get a nice logo for me that I am happy with. She did the revisions almost instantaneously. I really wanted to have this logo done this week, so I could add it to business cards, invoices etc etc, and she did that for me.

I really wanted her to be recognized. Very satisfied.

Thank You.
Regards.

Jeff K.

A site I can be proud of...

I just wanted to let you know what a great job Amanda has done with my new website. I have had my original site since 1991 and was time for a new one. She built a site I can be proud of and am now excited for people to visit my site instead of being embarrassed. Amanda was very helpful every step of the way and met all of my demanding wishes. She is definitely an asset to your company. I am more than satisfied with the quality of work she has provided.

Greg B.

Done in record time...

I am writing you a quick note to let you know how impressed I am with the Heritage group. I am particularly impressed with Sean and Nathan. These guys helped me get my website done in record time and I love the look of my new website. It has been a real pleasure to work with Heritage.

Best regards

Robert Y.